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Customer Service Charter

Macarthur Diversity Services Initiative Ltd (MDSI) Customer Service Charter sets out your rights and how you will be treated when you participate in any of our service or programs. It also sets out how we can work together to achieve the best possible result for you and what you can do to help us provide the best programs and services.

OUR COMMITMENT TO YOU

MDSI is committed to delivering a high standard of service to customers (also known at MDSI as clients, consumers and participants) regardless of age, gender, sexuality, ethnic or cultural background, religion, disability or socio-economic status. In our dealings, we will strive to be informative, helpful and to act at all times with due care and diligence.

WHAT YOU CAN EXPECT FROM MDSI:

YOU CAN HELP US PROVIDE THE BEST SERVICE FOR YOU BY:

HOW TO CONTACT US:

If you have any feedback or a complaint, we want to know. You can:

DOWNLOADS Customer service charter v4
CALENDAR OF EVENTS
Tuesday
23
Apr 2019

THE STAPLES BAG POP UP SHOP

now available at MDSI

1:00pm to 2:30pm
MDSI Activity Centre (Blue House),

Thursday
9
May 2019

THE CARERS JOURNEY

The Never Ending Story

10:00am to 4:00pm
Campbelltown Catholic Club

Thursday
9
May 2019

FAMILY FUN DAY NARELLAN

at Bunnings Warehouse Playground

10:00am to 12:00pm
Northern Road & Porrende Street, N

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