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Customer Service Charter

Macarthur Diversity Services Initiative Ltd (MDSI) Customer Service Charter sets out your rights and how you will be treated when you participate in any of our service or programs. It also sets out how we can work together to achieve the best possible result for you and what you can do to help us provide the best programs and services.

OUR COMMITMENT TO YOU

MDSI is committed to delivering a high standard of service to customers (also known at MDSI as clients, consumers and participants) regardless of age, gender, sexuality, ethnic or cultural background, religion, disability or socio-economic status. In our dealings, we will strive to be informative, helpful and to act at all times with due care and diligence.

WHAT YOU CAN EXPECT FROM MDSI:

YOU CAN HELP US PROVIDE THE BEST SERVICE FOR YOU BY:

HOW TO CONTACT US:

If you have any feedback or a complaint, we want to know. You can:

DOWNLOADS Customer service charter v4
CALENDAR OF EVENTS
Tuesday
26
Feb 2019

THE STAPLES BAG POP UP SHOP

now available at MDSI

1:00pm to 2:30pm
MDSI Activity Centre (Blue House),

Tuesday
5
Mar 2019

HARMONY PANCAKE DAY

Celebrating Cultural Diversity

10:00am to 12:00pm
127 Dumaresq Street (The Blue Hous

Tuesday
5
Mar 2019

TUNING INTO KIDS & TEENS

A six session parenting program for parents of children aged 5 -17

10:00am to 12:30pm
Billabong Community Centre, 1 Moun

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