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Customer Service Charter

Macarthur Diversity Services Initiative Ltd (MDSI) Customer Service Charter sets out your rights and how you will be treated when you participate in any of our service or programs. It also sets out how we can work together to achieve the best possible result for you and what you can do to help us provide the best programs and services.

OUR COMMITMENT TO YOU

MDSI is committed to delivering a high standard of service to customers (also known at MDSI as clients, consumers and participants) regardless of age, gender, sexuality, ethnic or cultural background, religion, disability or socio-economic status. In our dealings, we will strive to be informative, helpful and to act at all times with due care and diligence.

WHAT YOU CAN EXPECT FROM MDSI:

YOU CAN HELP US PROVIDE THE BEST SERVICE FOR YOU BY:

HOW TO CONTACT US:

If you have any feedback or a complaint, we want to know. You can:

DOWNLOADS Customer service charter v4
CALENDAR OF EVENTS
Monday
17
Jun 2019

Refugee Week 2019

#WithRefugees

10:00am to 2:00pm
Campbelltown Civic Hall, 91 Queen

Tuesday
18
Jun 2019

The Staples Bag Pop Up Shop

now available at MDSI

1:00pm to 2:30pm
MDSI Activity Centre (Blue House),

Saturday
29
Jun 2019

Macarthur Heights Social Club Outing

Movie: Men In Black International

10:00am to 1:00pm
Event Cinemas, Macarthur Square

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