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Customer Service Charter

Macarthur Diversity Services Initiative Ltd (MDSI) Customer Service Charter sets out your rights and how you will be treated when you participate in any of our service or programs. It also sets out how we can work together to achieve the best possible result for you and what you can do to help us provide the best programs and services.

OUR COMMITMENT TO YOU

MDSI is committed to delivering a high standard of service to customers (also known at MDSI as clients, consumers and participants) regardless of age, gender, sexuality, ethnic or cultural background, religion, disability or socio-economic status. In our dealings, we will strive to be informative, helpful and to act at all times with due care and diligence.

WHAT YOU CAN EXPECT FROM MDSI:

YOU CAN HELP US PROVIDE THE BEST SERVICE FOR YOU BY:

HOW TO CONTACT US:

If you have any feedback or a complaint, we want to know. You can:

DOWNLOADS Customer service charter v4
CALENDAR OF EVENTS
Wednesday
16
Oct 2019

MDSI Youth

Tutoring & Homework Help at Campbelltown

4:30pm to 5:30pm
MDSI Activity Room, Ground Floor (

Tuesday
22
Oct 2019

National Carers Week 2019

13 - 19 October

10:30am to 12:30pm
Park Central, Campbelltown

Thursday
24
Oct 2019

TRIPLE P

The Power of Positive Parenting Program

10:00am to 12:00pm
MDSI Activity Centre (Blue House),

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